June 25, 2018

Revised Syllabus for Trainees 6 Days Orientation

Resend sa iyo OJT schedule


On Thu, May 24, 2018 at 8:11 PM, Jorge Saguinsin <holygardens.groupnew@gmail.com> wrote:
                                                         Initial On the  Job Training to the New Set of Trainees

What:   Implementing the on the job training to set the training of the new hires correctly, focusing on what needs to be done correctly

Objectives:

1.  To make the trainees productive by making them understand their jobs and the actual work situation

2.  To lessen wastage by turn over and having employees who cant do things right, are disobedient, or cant understand 
     simple instrucitons

3. To build a culture of execution, obedience and discipline

A.  OJT Module for CSS 2.

     Venues:   3fjm for theoretical,   HAMP for actual


       Day           Topic/what                Resources             Trainor                      Output                    Learning Assessment

       Venue   3ffb

                    Admin Plan                Admin Plan of CSS2                                                               100% recollection of responsibilities
                                                                                                                                                     outputs and tasks
       1           Customer Service       PPt Bouquet of CS                                  Ppt on CS                 75% of what is in the slideshare
                    
                    Plot products             Brochure                                                Price computation       100% mastery of products
                    Price list                                                                                 Interest, penalties        100% mastery

       2.         New Products             CMCS                                                                                     Mastery of various packages, features
                                                                                                                                                   Cost budget

       3.         Accomplishment        IA  PPA, ARU                                        Sample ARU, IA   PPA           100% mastery
                   of Forms                   IF                                                           Pouching:  Transmittal

                  Filing                                                                                      5s ppt


       Actual

      4.       Entertaining customers                                                            Role playing                      Answering objections, persuading
                                                                                                                                                     persuasive communications, handling
                                                                                                                                                     complaints

              Prospecting                                                                                "                                     DPMS, Sales Reports
              Closing sales

      5.  Preparing  for interment                                                                Interment checklist            Set up of tent (sample)
           Ordering refreshment balloons                                                      Sample PO,  Sample         Lay out sample of tarp (announcement
           printing of tarpaulin, making obits                                                  Tarp lay out                       and thanks
           interment notifications                                                                                                         Sample ARU, IA preparred

    6.   Tribute Preparation, Uploading                                                     Free obits, Birthday
          at Obits, FOFF, birthday and anniversaries                                   and anniversaries      



Junior Accountant,  SFC and ICR assistant

   1.  Duties and responsibilities                    Admin Plan for SFC              Discussion of understanding    100% understanding
                                                                  PPT

       Accounting basics                                PPt on GAAP                                                                   100% on Accounting exams chart of Accts
                                                                 Dr. CR, Chart of Accounts                                                   Practice set

                                                                 Holy Gardens Chart of Accounts

       MLII, Destiny and SBU relationships                                                                                           0 confusion


2.  MC   Inventory                                      MC file, and Process flow                                                  100% recitation, recollection orally
     Treasury, Purchasing                            Infographics                                                                      and in writing
     Filing system, Process Flow                                   


3.   Abstracts, CRB, CDB                         Holy Gardens Accounting                                                  Inputting sample transactions
      Review of Excel                                  Formulas, 100 functions of Excel

4.  Review of #1                                        Don                                                                                 More discussion of standards, process


5.  Deficiency and                                    Don                                                                                 full understanding of accounting system
     Proper accomplishment of tasks                                                                                                 backtracking,   project and cooperation thereof


6.  Government compliance:                     Don                                                                                 Exam                                                                   
     SSS, Philhealth, ,HDMF
     Train Law
      
                                                              
     

On Thu, May 24, 2018 at 11:48 AM, Jorge Saguinsin <holygardens.groupnew@gmail.com> wrote:


On Wed, May 23, 2018 at 1:29 PM, Jorge Saguinsin <holygardens.groupnew@gmail.com> wrote:
       


 Name  _____________________Batch ____Name of Batch ____________
         Inclusive date ___________________ Final Grade:  ____  Pass/Fail              


                             Amended Revised Syllabus for 6
                        Days Orientation of New Hires/Trainees
                             3rd  ED

What:   This is the amended syllabus for the orientation of new hires and trainees
            All staff including the  officers must undergo and pass this orientation.
            Passing this orientations is a requirement for:
           1.  Grant of allowances
           2.  Promotion and salary increases

Goals:

1.  To promote unity, discipline, passion among the trainees
2.  To lessen turn over, cases  of insubordination and other misconduct
     in the organization
3.   To develop staff who will be professional, productive, personally improving, aware of the processes, and are aware of business practices/principles
4.  To promote efficiency and effectiveness among staff

Reality:

1.  Frequent cases of miscommunication, lack of miscommunication, distortion 
     of communication (dagdag bawas) and chismis

2.  Frequent alibis inaction, insubordination among new staff:   non posting at blog
     non answering of emails, texts

3. While we say our human resource are our greatest resources: many lack the discipline  the determination and dedication to work with us as a team and hence become expenses and deadweight to the organization.  Lack of proper training and orientation.

4. Many when asked about learnings in supposedly taken in this orientation deny having encountered  such concepts/ideas that  they signed/acknolwedged as having been taken up during orientation

Hence this revision of syllabus for orientation

Instructions:

1.  Each trainee is given a copy of this syllabus either  in soft or hard copy form.  This is the guideline for the orientation. The trainee acknowledges each topic as having been taken up as they happen.  This document is the basis for the issuance of Certificate of Training which is the basis for future salary increases

2.  The trainees are given achievement exams/and exercises each day or periodically. Passing grade is 75%.  The trainee MUST FINISH THE EXAMS AND SUBMIT THE REQUIRED OUTPUTS ON TIME.  The delayed and non submission shall be a ground for the termination of the orientation and  discontinuance of the proposed employment

3. No late or absence.  Just one event is a cause of stoppage from further attendance in this orientation

4.  Proper decorum:  attire, behavior:  courtesy and respect, focus,  obedience.
Again as in 2 and 3, insubordination and disrespect can be a ground ofdismissal from this training

5  The participants in this orientation are deemed to have submitted prior to this 
    orientation date start their requirements:   transcript, health certificate that they 
    are fit to work, certificates of employment from previous employer, references,
    and Background Investigation

   As a final precondition, no one shall be allowed to start the employment until
   such employee has been issued certificate of training, (passed this training)
   submitted all the requirements.   Officers are not exempt from this training

6.  Expenses and training allowance

    1. Training allowance of xxx amount shall be granted  to the participant
        upon being evaluated to be at the next salary level

    2.  The company shoulders the board and lodging of the participant during the
          6 days orientation

    3.  The company reimburses the transportation expenses incurred upon 
         completion of the training, and start of employment with the company.

7.  Training assessment:

    1.  The trainee must participate in all the activities and submit required out
          puts  as in team building, vision board and tribute

    2.  The passing grade is 75%.  The trainee either parts out or repeats 
         if he/she does not pass

Syllabus:

       Day       1   Welcome, company history and products: tour of cemetery
                         and HAMP PM

                    2.  Personal Mastery: attitude, discipline, CCD the secret, positive
                        mental attitude, leadership, words to avoid,  time management
                        habits  of successful person, secrets of success

                       observation of SAA work

                   3.  Professionalism:   office etiquette, execution, communication
                        organizational chart, matrix management, making memos
                        FAR, phone ethics, answering text emails, writing memos,                                   the GROW memo, writing PDCA,  customer service,

                       observation of Acctg Treasury work

                 4.  Productivity and Profitability:      Efficiency, effectiveness, 
                      Using an organizer, work, work scheduling, management, 
                      sales - cost = gp, 5s, quality, TPM, (cost/expense reduction)

                 5. Process-   Process flow, MC Admin Plans (Responsibilities, Tasks,
                     Outputs, Standards) Use of portals, abstracts

                6.   Working  on projects, presentation Graduation, panunumpa

Detailed syllabus:  contains: Trainor  objectives, activities, resources learning assessment:   (activities or exams)

Day 1:   Assembly and introduction. 

            The trainees must come on or before 7:30. in proper office attire. (They should have been billeted the day before)  The 3f staff must likewise come  early before 730 to set good examples.  The trainees must be welcomed and given 
temporary id and/or name tag.

            Breakfast 7:30 to 800 (company  supplied)

            Start 8:00 am

           1.  Prayer (Josh Groban or Celine Dion)

           2.  Pambansang Awit ng Pilipinas

           3.  Self Introduction 8:00 to 9:00

                Purpose:   to get  acquainted with other trainees, to sharpen memories

                Mention your name status, address, what you took up, former job
                your five year plan, and expectations from the training. 

               The next one mentions the  name of the previous speaker and then
               mentions the above about himself/herself and the cycle completed (ie
               all the names of all trainees are mentione and recalled by everyone

       4.    PPt presentations:

              1. Welcome trainees

              (. Company products, history  hand outs/brochures

              Video on company products

              2.  Admonition to trainees

              3.  MC on trainees

     5. Resources:  You tube, PPts, Communication site (pages  for company
             history, other sites for products)

     6  Important topics to be covered:        Discussed  ND       Trainee Signature

         1.  Sunnao
         2.  Vision Mission Beliefs and Principles
         3.  Company history and products
         4.  What is our business?
         5.  Sunnao
         6.  Legal basis for the business: 

               PD 957, EO 648, RA 6552, RPC 315, Corporation code
        7.  Definition of a memorial park

      

      .  Activities:

            1. Naming of the batch

            2.  Election of officers;   planning what  to do on graduation
                 day

           3.  Formation of groups, assignment of leaders and naming of the group

           4. Drawing of symbols about themselves

           5.  Memorizing and recitation of Company Vision,Mission, Beliefs
                and principles

          6. Visiting HAMP 


Day 2 Personal Mastery

        Important topics to be covered:   Discussed  ND       Trainee Signature

        1.   Attitude is everything

        2.  7 learning from Ed Morato
             1. To do
             2.  To think
             3. Intuit
             4. To feel
             5.  To communicate
             6.  To be

        3.  Leadership
        4.  Chris Lowney  - 4 pillars of leadership
        5.  What is success?
        6.  6 Secrets Success

              Henry Ford on Success
              Seize the Day
              Magsimula ka

      
        7. Hanap buhay
        8.  7 Habits of successful person
        9.   Be careful of your words -   Words to avoid....
       10.  Time management  - Using an organizer
           11.   Bibilical relevance:

                      1.  Jesus Heals Roman centurion servant
                      2.  Parable of the Talents (multiplying our gifts)
                      3.  Friends of the paralytic
                      4.  Romans 12:2
                      5.   Romans 13:2 

       Resources:      Personal Mastery ppt, Time management ppt, 
                              Chris Lowney ppt, 7 habits, the Pencil Parable
                              The  carrot, egg, coffee bean video

      Activities:

      1.  Team building

          a. Tower building with handicap
          b.  How to be a no limit person how many paper clips can you put 
               into the glass

     2.  Writing your own vision board

    3  .  Observation of SAA work



Day 3:    Professionalism    Discussed  ND       Trainee Signature


   Important topics to be covered:

   1.  Office decorum:  ID, uniform, attendance, proper conduct

   2. Communication:   FAR

      1.  Text,  (sms) emails blogs

      2.  Phone calls;   phone ethics

      3.  Meetings

      4.    Reports:   timely and regular submission

      5.  Writing memo correct format -  grammar and spelling, syntax
           1.  GROW memo
           2.   PDCA

     6.  Organizational chart  lines of communication

          Henry Fayol - Principles of Management at Slideshare or you tube

   3.  Office etiquette

   4.  Discipline  ppt on discipline

   5.   CCD

        1. Classes of punishment

        2. Classes of offenses
         

     Activities:

     1.  Practice writing a memo

     2.  Practice GROW memo


     3.  Practice uploading at website/FB pages

     4   Practice writng PDCA

     5.  Observation of TA, ICR activites

         6.  Writing a work schedule  -  using the organizer 

     7.  Midweek achievement exams





   Day 4 Profitability and Productivity:Discussed  ND       Trainee Signature

     Important topics to be covered

    1.  Management ppt

    2.  No 1 and 2 principles -  discussion and explanation

    3.  Cost reduction

    4.  Quality  definition

    5. 5s, TPM

    6.  Effectiveness vs efficiency

        7.  Sales - Cost =  GP 



    Activities:

    1.  Communication relay

    2. 5S practice set

    3.  Water transfer by spoon water relay

    4.  PE at Eastridge.  Assembly 600 am at 7 11


Day 5:   Processes   Discussed  ND       Trainee Signature

    1.  Process flow for AP and ICR

    2.  Doing a  PPA

    3.  Doing an abstract

    4.  Doing an IF, Cash advance, or PCF

    5.  Price computation penalties, interest

    6.  MCs since 2010

    7. Admin plan reading and discussion

        HR

        CSS 2

        SFC

     PM:     doing the project for the motif

                The project could also be levelling up of interment


               Role playing for interment:  following the checklist and the novena


Day 6:    HR processes:   Discussed  ND       Trainee Signature

      1.  Hiring

      2.  Training


          3.  Performance evaluation 

      4.    Benefits:


          Govt

          SL, VL, ML, paternity benefit

          Incentives:   SAA CTA

         Future benefits:      retirement pay, and health care after evaluating our PNL

         Schedule of Off, OT skeletal force

             Christmas parties, outings, sales and collection incentives

             Uniform 


     Activities:

     Objectives:   To test the passion and the teamwork of  teams


    Prepare for  the graduation:

   Program:   MC?


   Presentations (tributes, the motif and others) especially production numbers

   Panunumpa

       Awarding the  certificates of training

       N.B.  The HR trainee must participate in this event actively 


MRS FOR COMMENTS/ADDITION;   FOR EMAIL TO PANGA AND HGGMP FOR SARAH FOR EXECUTION IF OK WITH YOU

       

                        
                       

--
PAGSASANAY SA TAGUMPAY (Training for Success)




















SETTING THE STANDARDS IN INTERMENT SERVICE
Innovation creates more wealth and more customers


  Jorge U. Saguinsin

  Be a BIDDA now

  RRURAC   (Read, Reflect, Understand, Realize Act, Check)

   Please visit the following sites:

   









Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office



--
PAGSASANAY SA TAGUMPAY (Training for Success)




















SETTING THE STANDARDS IN INTERMENT SERVICE
Innovation creates more wealth and more customers


  Jorge U. Saguinsin

  Be a BIDDA now

  RRURAC   (Read, Reflect, Understand, Realize Act, Check)

   Please visit the following sites:

   









Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office



--
PAGSASANAY SA TAGUMPAY (Training for Success)




















SETTING THE STANDARDS IN INTERMENT SERVICE
Innovation creates more wealth and more customers


  Jorge U. Saguinsin

  Be a BIDDA now

  RRURAC   (Read, Reflect, Understand, Realize Act, Check)

   Please visit the following sites:

   









Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office



--
PAGSASANAY SA TAGUMPAY (Training for Success)




















SETTING THE STANDARDS IN INTERMENT SERVICE
Innovation creates more wealth and more customers


  Jorge U. Saguinsin

  Be a BIDDA now

  RRURAC   (Read, Reflect, Understand, Realize Act, Check)

   Please visit the following sites:

   









Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office
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