Here are the 12 leadership success secrets of Bill Marriott (the famous hotelier). They excel in hotel management. (rather than hotel ownership) Sofitel and another Spanish firm, do good business managing hotels.
The elder Marriott that anything is never perfect. You can keep on improving this. He is known to have signed up for the next one, after installing the newest sign. Nothing is ever perfect and can be improved
Here are some of the rules:
1. Do it and
do it now
2. Celebrate the success of your associate, not yours.
3. Know what you are good at and
keep on improving
4 Take good care of your associates and they will take good care of you.
5. Challenge your team to do better each time
Read the rest of the article:
6. Communicate by listening to your customers, associates and competitors.
7. See and be seen. Get out of your office, walk the talk, make yourself visible and accessible.
8. Success is always in the details.
9. It's more important to hire people with the right qualities than with specific experience.
10. Customer needs may vary, but their bias for quality never does.
11. Always hire people who are smarter than you are.
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