April 29, 2013
April 27, 2013
Week 17: Weekly Kaizen Report of Holy Gardens Oton , April 27, 2013
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Week 17: Weekly Kaizen Report of Holy Gardens Oton , April 27, 2013
To : Jeorge U. Saguinsin
Senior Managing
Director
Holy Gardens Memorial
Park
Thru: Aireen S. Ricamara
OIC-Holy
Gardens Memorial Park
Brenn Garcia
Marketing
Coordinator
From: Vencho R. Tolentino
MT-HGOMP
April 22-27, 2013
1. Sales
results closing vs. last week
|
THIS
WEEK
|
LAST
WEEK
|
IMPROVEMENTS
|
|
Unit:
1 Lot buyers Deposit
|
Units:
SU= 1 lot
1 LBD
SA=36,774.19
Collection:
83,663.03
|
We have 1 LBD this week. We will work hard next week
to attain our target for the week . We are visiting wake and will revisit our
in active agents including those agents who are connected with funeral
parlors and government agencies and church.
|
|
Inputs
(Internal)
|
||
|
Prospecting
– 150
· Text blast= 100
· Facebook
· Referrals –get referrals from agents and
clients.
· Leafleting after interments and saturation .
. Visitation of agent and partner funeral homes and
government agencies
|
Prospect: 110
|
Improvement
>All
staff come to office early because it is our duty and because of the early
bird program.
>
Implement Reward and punishment thru early bird program.
> We
agreed to be more aggressive in our saturation and prospecting so that we
will hit our targets.
>
Visiting of wakes and giving mass cards and folding fans.
>VRT
> Leafleting
> Text
blast
> At the office to assist customers that will pay their monthly
amortization
> Attend
to inquiries
> Assisting
walk in customer
> Communicate to head office, follow up pending JO’s, PO’s and other
documents including re-imbursements and Interment fee.
AMC
> Deposit
of collection
> Follow
up prospects (referrals, agents, old prospects, existing customer)
> Leafleting
> Follow up day to day collection
> Sending Abstract
>Saturation
DLE
> Interment preparation
> Text
blast (Agent, prospects, suspects, existing customers).
>Leafleting
SG/MC
> Site
maintenance.
>
Improvement of Vertical Garden.
> Land
scaping of lagoon and planting of yellow bell in Lawn 1
>
Improvement of nursery
>
Improvement of HGOMP’ Compost Pit.
.
|
|
Setting
sales appointment
Tripping
|
No. and
methods
1 prospect tripped
|
Binibigyan
ng promo items like t-shirts or folding fans at candies at valentines give
aways ang prospect. At binigyan ng Buko pie ang spot cash buyer.
Nag offer
ng drinks and snacks sa customer during tripping.
|
|
Training
.
|
Discuss the Slide show in Marketing and Sales
|
This slide show has helped us realized the importance of
sales. It is a noble profession and the heart of a company. All marketing
staff must be decisive and aggressive in increasing prospects to have more
sales.
|
|
External
(Agents)
|
||
|
Recruitment
|
No. and
methods
|
|
|
7 Sales
Agents motivated by talking to them .
Text
blasts – 15 agents
1 agent
Mr. Tolosa of ADE Funeral service in Tigbauan
|
No. of
calls and visit 15
Textblast-
200 text messages was sent to our agents, customers and prospects.
|
>Continuous
reminders and answering their inquiries.
>Inform
them of our affordable Interment Service.
>Asking
all agents their prospect list.
|
2. Customer service
|
Security
Guard
|
Remind SG of his biodata and his condition in site if
there are problems. Updating of roving report.
|
|
Office
|
We are doing always 5’s in the office to make it
presentable to clients and prospects.
|
|
Payments
|
Text
blast and visit of arrear customer to remind them about their monthly
amortization. We have improve in collection of CO loans.
|
|
Documents
|
Proper
checking of documents before sending to Head office and always having a
transmittal for pouch having proper documentation.
|
|
Interments
|
Checking of Lowering device and carpets.
We will Po for new steel frame for our lowering device.
Offered the new interment fee service (economy to clients
but stresses the value of luxury and deluxe service.
We will Po for new chain block because the old one is now
defective.
|
|
Post
interments
|
Posting of Post interment report on blog.
|
3. UniqCSEx
|
Office
furniture
|
Nilinis ang
mga sofa at pinagpagan. Tapos nilalagyan ng pabango. Mag canvass para ipa
upholster ang sofa.
|
|
Office
décor
|
Nag canvass ng mga bagong decors sa bagong office.
|
|
Car
|
Araw-araw
na paglilinis ng eagle at pagcheck up para sa mga dapat ipaayos. Ginagawa sa araw-araw
ang TPM para palaging nasa showroom condition si Eagle.Kasama din ang BLOW
BAGS.
|
|
Toilets
|
Paglilinis araw araw ng cr at paglagay nang tubig sa balde
|
|
Snacks
|
Nagprovide ng C2 drinks at mga biscuits para sa customers
at soon to be clients. At nagbibigay ng Goldilocks cake sa mga buyers
|
4. Interment equipment – Mag PO
ng bagong pinta at carpet dahil luma na at may mga punit na.
5. Interment procedures – Actual
checking of interment checklist 2-3 hours before the interment. Si Miss Daisy
Escueta na ang bagong Interment specialist sa HGOMP. May mga bagong innovation
na ginagawa para mas lalong mapaganda ang interment.
6. Landscaping – Pagdidilig ng mga
punla sa herbal garden at vertical garden at pagpapalit ng mga
namatay sa vertical garden.
|
Vertical Gardens
|
Araw-araw
dinidiligan ang mga halaman sa vertical garden sa harap ng gate.
At
naglagay ng bagong vertical garden as Phase II
|
|
|
Herbal Gardens
|
Inilipat
ang mga herbal plant sa paligid ng puno ng buko malapit sa cr para madaling
madiligan
|
|
|
Lawn and
garden maintenance
|
Pinalinisan ang mga lapida para Makita nang customer ang
perpetual care.
|
|
|
Compost
Pit
|
Pagsasaayos
ng compost pit area. Para pondohan ng mga tuyong damo para gawing pataba.
|
|
|
Nursery Garden
|
Planting of additional plants in nursery garden. Patuloy
na pagdidilig sa mga halaman sa vertical garden
|
|
|
Deep well
|
The deep well is already finished and is now ready to use.
|
|
Road Works
|
The Drainage has already commence and the construction of
apartment niche.
|
Prepared by:
Vencho Tolentino
HGOMP-TEAM
4/27/13
Week 17: Weekly Kaizen Report of Holy Gardens Oton, April 27, 2013
Let us have ears that can hear, minds that can understand, hearts that can feel, hands that can do...Let us read and understand these posts.
Week 17: Weekly Kaizen Report of Holy Gardens Oton
Drainage project in Lawn 3, workers starting to dig the drainage
Apartment construction commence in Oton
Billboard ready for installation
Installed Billboard of Holy Gardens Oton
Pleasing to the eye bill board greets the passers by and clients
TS Garry doing a TPM on frontier
Engr. Haylo with CSS Daisy and TS Garry, Engr. Haylo doing
a lay out of Lawn 4 and Lawn 5
Assistant of Engr. Haylo lay outing the Lawn 5
CSS Daisy entertaining our clients from Manila who wants to
see their lot location
Clients alighting from frontier after a tripping
Week 17: HGCMP Weekly Kaizen Report
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Reinforced Concrete pipe delivery Last April 2016, 2013
Excavation of drainage ready for placing of RC Pipe
Delivered mix materials for this week
New Chain block delivered by Engr. Haylo
HGCMP's New Nikon Camera
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New Camera from Sir JUS , it is in good condition and
have good resolution of pictures Colors and brightness.
HGCMP's New LED TV 32" Sony Bravia with Free SONY DVD
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HGCMP's
NEW 32" SONY BRAVIA( LED TV) with free SONY DVD
It was purchased last April 26, 2013 during our meeting
with Sir JUS and Mam Aireen in Calamba
Free SONY DVD
April 25, 2013: Feeding Program in Brgy. Caoayan Kiling, SCCP
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 |
| Children fall in line for the distribution of food |
 |
| Brgy. Health Workers also assisted and helped in the distribution |
 |
| Little girls enjoying the hot soup |
 |
| Roshel and Angel assisted in distribution of food |
 |
| Leafletting done after the pakain |
 |
| Less fortunate little boys enjoying their cup of sopas |
 | ||
| Leafletting after Feeding to parents and Barangay Health Workers
|
 |
| A boy asked for another cup of sopas which is seem to be delicious |
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