HGGMP Weekly Upgrade on improvement report

"I listen and I forget, I see and remember, I experience and I understand" - a Chinese proverb

Weekly Upgrade

HGGMP

December 9-December 9-16 vs December 17-December 23

1.       Sales results closing vs. last week

THIS WEEK	LAST WEEK	IMPROVEMENTS
Units : 1 lot Sales Amount: P64,100.00	Units: Zero (0)	Compare to last week with no result, this week we had sold 1 lot.
Inputs (Internal)
Prospecting – 92 GE prospect-Mr. BJ Abad ·  Text blast ·  Interment service prospecting ·  Referrals ·  Leafleting at Llanas and in front of Jollibee crossing ·  Tenting every Saturday and Sunday with sound system, brochures, leaflets and folding fan.	Prospect: 37	Improvement We are focusing now on marketing activities like saturations, leafleting and agents. We have a lot of marketing activities every week. We perform textblast as our collection campaign which we found effective. We just encounter conflict with regards to payments. Customers requested us to send someone to collect their MA. We make sure that we allot more time in marketing than office works.
Setting sales appointment 2 Trippings	No. and methods 1 prospect tripped	Sinusundo ang prospect sa bahay para i-tripping sa site then i-hahatid pauwi. Binibigyan ng promo items like mug or folding fan ang prospect. Nag o-offer ng drinks and snacks sa customer during tripping.
Training of CSS Communication Unity	Addendum	HGGMP staff must be united  and ensure that all text messages and phone calls must be answered promptly
External (Agents)
Recruitment	No. and methods
Sales agent motivated 2 Sales Agents motivated by texting them day to day.	No. of calls and visit Textblast	Continuous communication to build trust and friendship to our agents

2.       Customer service

Security Guard
Office
Payments	Textblast and house to house collection is the most effective way to collect ma from our customers
Documents	Proper checking of documents before sending to Head office on time.
Interments	Ginamit an bubble machine kasabay ang smoke machine sa interment
Post interments	Posting of Post interment report on blog
Death anniversaries & birthdays:

3.       UniqCSEx

Office furniture	Nag rearrange ng office
Office décor	Naglagay ng Christmas lights sa office
Car	Nagawa na ang sirang timing belt ng adventure
Toilets

4.       Interment equipment – Nililinis ang mga materials na ginagamit sa interment upang hindi ito madaling masira

5.       Interment procedures – Actual checking of interment checklist 2-3 hours before the interment

6.       Landscaping – Paggawa ng mga patungan ng halaman

Vertical Gardens	Gumawa ng bagong vertical garden
Herbal Gardens
Lawn and garden maintenance	Tinaniman ng red cripper and paligid ng palma
Compost Pit	Nagpagawa ng compost pit sa Garden contractor