December 29, 2012

HGGMP Weekly Upgrade on Improvement Report

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Weekly Upgrade
HGGMP
December 17-23 vs December 24-30

1.       Sales results closing vs. last week

THIS WEEK
LAST WEEK
IMPROVEMENTS
Units : 1 lot
Sales Amount: P50,000.00
Units: 1 lot
Sales Amount: P64,100.00
This week, we had sold 1 lot. We encourage the buyer to buy a lot at HGGMP instead of buying at Holy Family. They prefer to buy a lot at Holy Family or Rizal Memorial but after we discuss all of the advantages that we cater, they changed their mind.
Inputs (Internal)
Prospecting – 50
·  Text blast
·  Interment service prospecting
·  Referrals
·  Recruited new agent at Calamba Doctors and Calamba Municipal Office.
Prospect:92
Improvement
We have new CSS 1 (Interment), Mr. Feliciano Arago. We will use our full manpower to sell, recruit, train, and beautify.

We are focusing now on marketing activities like saturations, leafleting and agents. We have a lot of marketing activities every week.

We perform text blast as our collection campaign which we found effective. We just encounter conflict with regards to payments. Customers requested us to send someone to collect their MA.

We make sure that we allot more time in marketing than office works.

Setting sales appointment

3 Trippings
No. and methods

2 prospect tripped


Sinusundo ang prospect sa bahay para i-tripping sa site then i-hahatid pauwi. Binibigyan ng promo items like mug or folding fan ang prospect.
Nag o-offer ng drinks and snacks sa customer during tripping.
Training of CSS

Product presentation
Interment Service/program
Addendum
HGGMP staff must be united  and ensure that all text messages and phone calls must be answered promptly

2 blogs a day-staff of HGGMP must read and understand and comment on our blog site.
External (Agents)
Recruitment
No. and methods
Sales agent motivated

3 Sales Agents motivated by texting them day to day.
No. of calls and visit

Textblast-55

Continuous communication to build trust and friendship to our agents



2.       Customer service

Security Guard
Office
Rearrangement of office tables as requested by our customers
Payments
Textblast and house to house collection is the most effective way to collect ma from our customers. Complaint ticket
Documents
Proper checking of documents before sending to Head office on time.
Interments
Ginamit an bubble machine kasabay ang smoke machine sa interment
Post interments
Posting of Post interment report on blog
Death anniversaries & birthdays:

3.       UniqCSEx

Office furniture
Nag rearrange ng office
Office décor
Naglagay ng Christmas lights sa office
Car
Nagawa na ang sirang timing belt ng adventure
Toilets

4.       Interment equipment – Nililinis ang mga materials na ginagamit sa interment upang hindi ito madaling masira

5.       Interment procedures – Actual checking of interment checklist 2-3 hours before the interment

6.       Landscaping – Paggawa ng mga patungan ng halaman


Vertical Gardens
Gumawa ng bagong vertical garden

Herbal Gardens
Lawn and garden maintenance
Tinaniman ng red cripper and paligid ng palma
Compost Pit
Nagpagawa ng compost pit sa Garden contractor

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