Fwd: Explanation Letter, Medical Certificate

To      :   All concerned

I am concerned with this.  This can cause the termination of our JV.  It must be corrected the soonest.

Duly noted. I am following this up.

Jorge

---------- Forwarded message ----------
From: Holy Gardens BPI <bpi.hgmp@gmail.com>
Date: Tue, Jul 19, 2011 at 7:01 PM
Subject: Re: Explanation Letter, Medical Certificate
To: hgmp.calamba@gmail.com, Melanie Bautista <hgmp.mgb@gmail.com>, Holy Gardens Jorgues Memorial Park Group <hgmp.jorgeus@gmail.com>


TO               :        HONESTO L. BATALLA

                            Acting Chief Marketing Officer

THRU           :       MELANIE G.BAUTISTA

                           Cluster Head

SUBJECT     :       STRICT COMPLIANCE

====================================================================

First, despite constant follow-up you failed to account for Sales Agents Cash Advance last May13, 2011

Second, I have sent you three (3) consecutive memorandums and I have not received any reply from any of the following dates:

        June 29, 2011 - Printed copy which I sent to you thru pouch via LBC and which you 

                               replied thru e-mail dated July 7, 2011 with your attached signature 

                               (in this thread). It was not satisfactory and reasonable so I replied  also 

                               thru e-mail last July 8, 2011. And until now, I have not receive any reply.

        July 16, 2011 - I personally bring and have both you and Ms. Barrameda received the 

                              Audit Findings requiring you to comply immediately and correct the 

                              discrepancies but two days have passed still no reply.

I am giving you 48 hours to respond to the memorandum dated July 14, 2011 and to stop the lapping as soon as possible.  Missing Official Receipts must be surrendered within this week.

Failure to do so, will subject to disciplinary action under our Code of Conduct and Discipline Section 2 Offense Against the Performance of Duty.

For immediate and strict compliance.

AIREEN S. RICAMARA

Acting Admin. Officer

        

       

On Fri, Jul 8, 2011 at 11:04 AM, Holy Gardens BPI <bpi.hgmp@gmail.com> wrote:

TO             :       HONESTO L. BATALLA

                         Acting Chief Marketing Officer

THRU        :       MELANIE G. BAUTISTA

                        Cluster Head

FROM       :       AIREEN S. RICAMARA

                         Acting Admin. Officer

SUBJECT  :       EXPLANATION LETTER

====================================================================

This is with regards to your response to your explanation letter on the irregularities of procedures in your SBU such as: 

1.  Documents for processing were on the pending folder (it was only found out and processed 

     when i brought it here in BPI office) and the fault was with your staff;

2.  Lapping in collections;

3.  Deteriorated customer service (toilet cleanliness)

I would like to know why you allowed those things from happening and what will you do to correct it.

Your response to my memo is not much acceptable and justifiable.  Please bear with me so that we can move forward.

Thank you.

AIREEN S. RICAMARA

Acting Admin. Officer

On Thu, Jul 7, 2011 at 10:29 AM, Melanie Bautista <hgmp.mgb@gmail.com> wrote:

---------- Forwarded message ----------
From: Holy Gardens Greenhills Memorial Park <hgmp.calamba@gmail.com>
Date: Thu, Jul 7, 2011 at 9:53 AM
Subject: Explanation Letter, Medical Certificate
To: "hgmp.mgb" <hgmp.mgb@gmail.com>


MAM,

Pls, see attachement..

Tnx,

BAT

--
Bereavement Providers Inc.
3/F Unit 3B R. Fuentes Bldg.,
Quezon Ave., Angono, Rizal
+63 2 651 4201
+63 933 6538554 

--
Bereavement Providers Inc.
3/F Unit 3B R. Fuentes Bldg.,
Quezon Ave., Angono, Rizal
+63 2 651 4201
+63 933 6538554 

--
Jorge U. Saguinsin
3f Fuentes Building, Angono Rizal
+632-65l420l
BPI - Helping in the Grief of Many People