To: All concerned
1. Kindly read the following agenda.
2. Please research and understand. and even discuss/collaborate with other SBUs how to implement the ideas/at the agenda.
Proposed time: August 29 : DGO and CC
August 30 RCC and BGG
8 am to 5 pm
We do not discuss the agenda with you. You discuss them with me and therefore you come prepared to the meeting.; on how to use this to achieve the objectives.
MS
I plan to have a meeting soon to tackle the following:
Objectives: 1. To meet H2 objectives
2. Execute the 2013 strategies
When:
Where: 3ffb
What: Agenda
l. Sales and collection
1. PMRSS of July and August events
What was done well, what was not done well?
What is your plan for September?
Events: Feeding program, the book donation to schools; roads, construction inaguration
Customer service:
1. 1 Documents delivery
1. 2 Customer complaints ticket
1. 3 Agents recruitment and accreditation
1. 4 Prompt Payment of commission/incentives
1. 5 Mass cards < now local>
1. 6. Foff
1. 7 Wifi and CCTV online interment viewing
1. 8. Default interment slideshare on the deceased
1. 8.1. Archiving (with com site)
1. 8.2 QR on markers
1.8. 3 QR on sidewalk and walls.
2. Collection:
l. Aging
2. End of the month and middle of the month schedule for collection
3. Collection letters; forfeiture
4. Methodology tactics for collection
3. Projects (please submit PDCA
l. Landscaping/decorating of just developed sites:
Panga - roads
La Union chapel <please remind engr haylo on drainage>
Calapan - backfilled area, road development; garden lots backfilling
Oton - backfilled area, road construction
Others: vertical gardens
herbal gardens
waterfalls
What happened to the following:
l. Lamp posts project of LUMP and Pangasinan? (replacement with LED lamps)
2. Interment announcement board for everyone (LED dapat)
4. Processes:
l. Goal setting
2. Division among staff through administrative plan
3. Daily monitoring and checking
4. Reporting
4.1. Daily CMOs report
4.2. Weekly kaizen report
l. Contents
2. Submission every Saturday
4.3 Weekly best pictures report at Holy Gardens group blog
l. Taking best pictures
2. The 5 sets of pictures
3. When to post
4. Goal of the 5 pictures
Other processes
l. Quality
2. Kaizen
3. 5s and TPM
5. Learning:
l. Bulletin board reading and commenting
2. Employee journals
3. Job descriptions OJT
4. Orientation schedules exams and certificate of training 5. View the learning and training slideshare by Prof Jorge
6. Hiring:
l. Getting applicants
2. Finding the right fit
Passion - is he interested in working (or just the suweldo) does he enjoy hard work, being with people, accomplishing things or he does not have much to show in terms of achievement, is company butterfly; is he an achiever, does he have leadership; Is he immature; does he text and call while waiting for the interview
Integrity - does he have one word, he still believes that honesty is the best policy? Is he a balimbing, or a layer?
Competence - does he pass the minimum requirement of the job, can he does he understand the job? Is there a perfect fit between job and his experience and educational attainment?
3. Hire for the day and train for the week, or the reverse - train for the day and hire for the week
4. Agent recruitment
5. Conducting sales meeting
6. Completion of vacancies
7. Execution:
l. Barriers to execution - force field analysis
1. external barriers
2. internal barriers
3. "barrier to change" It cant be done! We used to do it that way; " dinatnan ko na yan."
2. Kisfrek
3. Smart, 5W and IH, 4m
8 Sales for November 1 and preparation for the same
Be prepared and be ready take up anyone of them
Be ready to understand and execute properly
RSVP
--
Jorge Saguinsin
"Getting higher and stronger"
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