Memorandum:
TO : All GT/ts
All CSS
THRU : CMOs
SUBJECT: SHARED UNDERSTANDING AND LEARNING
You are to discuss and have the GTs TS and your CSS:
1. Write down and explain briefly the 8 strategies for 2014
2. For GT write at least 5 action programs on park beautification with detailed activities for each one.
3. For CSS:
1. How do you enhance customer service experience?
2. How do you improve this? What are the improvements made?
Copy this.
Comply today
Jorge US
Holy Gardens Group
CONFIDENTIALITY NOTICE/disclaimer: The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its retransmittal , reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.
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Positive customer service is a way to get customers to continue doing business with your company. Any interaction between customers and employees is a customer service experience. This includes face to face, phone, email or mail. Enhancing your customer service will improve your company's chance of attracting and keeping new customers. ,
ReplyDeletehe importance of customer service may vary by product or service, industry and customer. 1. Try to make our customer service feel valued – they ARE an important part of your business. Remember – if they’re not happy then it’s highly unlikely that they will deliver quality customer service. Good staff and good staff morale are key players in the success of the company.Listen to the client and accomodate them.
To improve customer service we must think of something new for example at the interment we must have new ideas on how to have an excellent at beautiful interment to client, example for mugs i put them in a presentable and cute non woven wrapper, at motiff we have a new sympathy motiff for clients who wants black and white decorations. As a CSS we must also understand the clients obstacles, and we must learn how to communicate well to our customers and explain to them all the benefits we have as a having such investment like this. Having BVO is also part of new ideas to create new clients and best customer service.As a CSS i will be more eager to enhance customer service and do my best to serve them as well.
Angel Baylon
CSS1-HGPMP