Memorandum:
TO : All CSS
All CMO
Subject: Going into the heart of Customer Service Enhancement.
Background:
We have Slideshare presentation on Bouquet of Customer Service; however this is skin deep. We have to engage customer service that digs deep into customer needs:
1. Financial
Many are hard up when somebody dies. Many all ready spent zillions on MDs and hospitals; they could hardly afford to pay for the burial.
Solutions:
1. Offer basic and affordable services:
BC 2
2. Help them get additional fundings:
1. Connect them with LGU who has funeral benefits assistance
2. Connect with generous individuals/foundation
3. Give collection/donation boxes so that people are encouraged to donate.
4. Accredit with SSS so that we can lessen their financial burden
2. Long life, longevity and health
Read this site: Cheap cures. and email articles to your customers; or make reprints and send them to your customer. There are articles on asthma, heart disease, cancer, healing plants. etc.
3. Inheritance and estate planning
How are the transfer of estate of the deceased transferred to the survivors. What are the processes? What are the expenses involved.
Please assign this to CSS 1 to handle this. We can be ahead of other competitors when we go into this.
For execution.
Cynthia, give me a progress report on this
Jorge US
Holy Gardens Group
CONFIDENTIALITY NOTICE/disclaimer: The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its retransmittal , reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.
Google.com+/HolyGardensGroup
No comments:
Post a Comment
1. One of our beliefs is learning. It pays that you learn more to do more Just to survive you have to learn how forage in a forest or raise your food, catch prey
2. In order to discharge your job well, you have to learn your admin plan the process flow and standards.
3. To keep up with changes, you have to learn and read. There is no other way
4. signify that you have read by putting your name on this comment box. Every staff must: post the name on this comment box, or like, agree/will do. Your registering on this comment box is being graded under communication. Observe RRURAC: Read, Reflect, Understand, Realize (apply to reality) Apply, and Check (if it works)
You need to make __comments a month to qualify for promotion under our CCD
Read the posts on this site every AM talk. Many problems arise simply because people do not know what to do, because they did not read this site
We are making sure that you improve yourself, engage yourself in self improvement through this site...
Note: Only a member of this blog may post a comment.