2. Thank you phone calls
3. VIP clubs (special discounts)
Prof Jorge Saguinsin
If you have ever been retweeted by someone you admired, you know how much a small, simple gesture can mean. If you are going to take the time to thank your customers for their loyalty, you might as well make it count.
Don’t have time for a three-course meal in the middle of the workday?
No worries. We asked nine entrepreneurs from the Young Entrepreneur Council (YEC) the following question:
1. VIP Clubs
“We’ve helped clients set up VIP clubs for their best customers where the customers receive exclusive perks such as free shipping or special discounts. Model companies include Amazon (Prime) and Zappos (VIP members), which do a fantastic job of recognizing and incentivizing their best customers.” ~ Patrick Conley, Automation Heroes
2. Virtual Lunch
“If you can’t meet clients face to face, then video conferencing works. But it gets old — fast. A great way to reward your clients is to “do lunch” virtually. Call in a delivery order to their favorite restaurant and give them a special treat instead of a boring call.” ~ Steven Place, InvestingWithOptions.com
3. A Phone Call
“As simple as it sounds, customers are blown away when they receive a phone call from us thanking them for their loyalty. Even if each staff member just makes a few a day or a few a week, it goes a long way in making a human connection. “ ~ Shaun King, Upfront
4. Discounts
“If your customers have been loyally paying you, then rewarding them with even a small discount can sometimes produce huge amounts of goodwill. Receiving something of real tangible value that they weren’t expecting is the easiest way to delight customers, and depending on your business model, this could also make you more money over the long term.” ~ Liam Martin, Staff.com
5. Amazon Gift Cards
“I’ve rewarded loyalty by emailing Amazon gift cards, and people love it. You can buy anything on Amazon so it’s a very useful gift, and you can include a thank you note.” ~ Natalie MacNeil, She Takes on the World
6. Tweets
“If you run a B2B business, interview your customer and feature what they do. They’ll appreciate the extra marketing promotion.” ~ Wade Foster, Zapier
7. Final Four Brackets
“We’ve asked loyal customers to make final four picks and enter their picks into brackets where we give a cash prize to the winner. Our clients who are real sports enthusiasts enjoy the competition and appreciate the reward if they win.” ~ Enrico Palmerino, SmartBooks
8. Recognition on Your Website
“People love seeing their name or photo in print. Sometimes just bringing them to the forefront and letting the world see how great they are is more of a reward than anything of monetary value. For instance, highlight them in a blog post about how they’ve grown their business using your service.” ~ Sean Ogle, Location 180, LLC
9. Badges
“Customers are motivated by more than money. Introducing badges and recognizing customers for milestones they accomplish is a simple way to reward them virtually. Credit customers when they are doing a good job.” ~ Ben Rubenstein, Yodle
If you have ever been retweeted by someone you admired, you know how much a small, simple gesture can mean. If you are going to take the time to thank your customers for their loyalty, you might as well make it count.
Don’t have time for a three-course meal in the middle of the workday?
No worries. We asked nine entrepreneurs from the Young Entrepreneur Council (YEC) the following question:
“What’s a fun, entirely virtual way to reward loyal customers?”Here’s what YEC community members had to say:
1. VIP Clubs
“We’ve helped clients set up VIP clubs for their best customers where the customers receive exclusive perks such as free shipping or special discounts. Model companies include Amazon (Prime) and Zappos (VIP members), which do a fantastic job of recognizing and incentivizing their best customers.” ~ Patrick Conley, Automation Heroes
2. Virtual Lunch
“If you can’t meet clients face to face, then video conferencing works. But it gets old — fast. A great way to reward your clients is to “do lunch” virtually. Call in a delivery order to their favorite restaurant and give them a special treat instead of a boring call.” ~ Steven Place, InvestingWithOptions.com
3. A Phone Call
“As simple as it sounds, customers are blown away when they receive a phone call from us thanking them for their loyalty. Even if each staff member just makes a few a day or a few a week, it goes a long way in making a human connection. “ ~ Shaun King, Upfront
4. Discounts
“If your customers have been loyally paying you, then rewarding them with even a small discount can sometimes produce huge amounts of goodwill. Receiving something of real tangible value that they weren’t expecting is the easiest way to delight customers, and depending on your business model, this could also make you more money over the long term.” ~ Liam Martin, Staff.com
5. Amazon Gift Cards
“I’ve rewarded loyalty by emailing Amazon gift cards, and people love it. You can buy anything on Amazon so it’s a very useful gift, and you can include a thank you note.” ~ Natalie MacNeil, She Takes on the World
6. Tweets
“If you run a B2B business, interview your customer and feature what they do. They’ll appreciate the extra marketing promotion.” ~ Wade Foster, Zapier
7. Final Four Brackets
“We’ve asked loyal customers to make final four picks and enter their picks into brackets where we give a cash prize to the winner. Our clients who are real sports enthusiasts enjoy the competition and appreciate the reward if they win.” ~ Enrico Palmerino, SmartBooks
8. Recognition on Your Website
“People love seeing their name or photo in print. Sometimes just bringing them to the forefront and letting the world see how great they are is more of a reward than anything of monetary value. For instance, highlight them in a blog post about how they’ve grown their business using your service.” ~ Sean Ogle, Location 180, LLC
9. Badges
“Customers are motivated by more than money. Introducing badges and recognizing customers for milestones they accomplish is a simple way to reward them virtually. Credit customers when they are doing a good job.” ~ Ben Rubenstein, Yodle
No comments:
Post a Comment
1. One of our beliefs is learning. It pays that you learn more to do more Just to survive you have to learn how forage in a forest or raise your food, catch prey
2. In order to discharge your job well, you have to learn your admin plan the process flow and standards.
3. To keep up with changes, you have to learn and read. There is no other way
4. signify that you have read by putting your name on this comment box. Every staff must: post the name on this comment box, or like, agree/will do. Your registering on this comment box is being graded under communication. Observe RRURAC: Read, Reflect, Understand, Realize (apply to reality) Apply, and Check (if it works)
You need to make __comments a month to qualify for promotion under our CCD
Read the posts on this site every AM talk. Many problems arise simply because people do not know what to do, because they did not read this site
We are making sure that you improve yourself, engage yourself in self improvement through this site...
Note: Only a member of this blog may post a comment.