This office had to ask other SBUs as late as 11 pm last Friday why they are not not submitting text report. on sales and collection. for the day. The SBU head reasoned out that they were not ordered not to work, allegedly by somebody from 3ffb. (Well the reply was wrong, because we were talking about reports and the fact was they did not text in report. All they should place was zero. We are to report every day as part of good manage.
MAY THIS OFFICE MAKE SOME COMMENTS:
1. it is part of our belief to serve the customers and they come to our office even on Sundays and holidays. That is why we encourage our staff:
1. To come to work on Sundays since most of interments are on Sunday
There are no Sundays and holidays for superior customer service - Carl Sewell "Customers for Life"
3ffb staff are supposed to work on Sunday to monitor people working on Sundays at the SBUs. (We had to dismiss an employee who refused such a work assignment on Sunday kasi di niya type)
We solicit requests for OT and or skeletal work force when faced with holiays schedule.
2. We collect tidy sum on those days. Yesterday, if we elected not to work, we would have lost P230,000 in collection
How I wish our staff would clear with this office if they are contradicting/opposing
against the corporate beliefs and principles or work somewhere else if they dislike such beliefs.than wreak havoc on our practices and operations and results.
How I wish this would be discussed with this in private, and or cleared prior to issuing such reckkless unauthorized or contradictory orders.
No wonder, some 3ffb staff did not report to work nor answered text messages last December 26.This office though is glad that there were sensible people who elected to work.
Please let us discuss these eventually with the concerned person who made the contrary decision or if this was merely an alibi of an SBU not to work being immature themselves
.
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