Re: Restatement of guidance on hiring and training (trainee standards)

HR

Acknowledge and practice  RRURAC

On Wed, Apr 4, 2018 at 7:34 AM Jorge Saguinsin <holygardens.groupnew@gmail.com> wrote:

TO     :    HR

Subject:  Reiteration of standards and practices on hiring

Goals/objectives:

     1. To make efficient hiring and training process

     2. To prevent repetition of old mistakes

    3. To make staff productive (because they are  committed, they are discipline,

         and follow processes

Reality:

    1. We get pasaway staff, right at the start;

    2. We get the wrong people;

   3.  We cant get off the wrong people ASAP

1.  On hiring:

    Dos:

   1.Spend a lot of time KYA (knowing the applicant) through:   

         1.  Lengthy  interview  (we only do once a bee sting interview)

                  1.  Why is he/she applying

                  2.  Past achievements (SMART answers) - ano achievements

                       sa former job

                  3. Ano natutunan sa former job?  Sa mga naging problema

         2.  Searching, situational, hypothetical questions

         3. BI:

                 1.  Residence

                 2.  Neighbors

                 3.  Past employers (tatawagan, and send letters)

                     Not done

       4.  References:   

              1. Contact/call, interview  (not being done)

      5.  Fidelity bonds (We require fidelity bonds to those who handle

           cash:  IF, PC, bank accounts)  We pay the premium they supply 

           the suretyf

   2.   Try to achieve perfect fit between applicant and job requirement.   Before

         hiring, HR must study or list down skills,educational achievement requirement, 

         thus accounting majors for accounting jobs, marketing;    We cant be

         vocational and technical school for recruits

   3.  Get recruits from reputable school

   4.  Get local residents and those who spent a number of years (say 5 years)

        to be qualified to work with us.

   5.  Focus on the passion (attitude) mindset of the applicant;  Skills and knowledge

        are important, but most important is passion

           1.  Obedience

           2. Acceptance

          3.  Being flexible trainable.   No to single task individuals or individuals

              for large company mentality. This is my job, that is not  my job

          4.  Capacity for hard work:  So we have preferences for those whose

               life was challenging;   poverty, struggle, being jobless and penniless

          5. Persistence and determination

         6.  Being goal oriented

  6.  We prefer those who have  work experience, not having fired or dismissed from

       former jobs to save us time on training for right  attitude and work ethics

  7. Let us have balanced gender mix.  We need males in the organization

  8.  Beware of what people declare in their job:

     They will declare that they had marketing experience.  But if you ask and probe

      deeper you will find out that they were merely filing clerks or say accounting

      department but you will discover that they were just encoder

     DONT

  1.  Hire  teachers; nurses and from other non business related courses. BS Math too

  2.  Hire people over 40 their mindset have become set and difficult to alter

  3. Those who have physical, health issues, and even those members of the family

  4.  Just married, just delivered ladies, who have children less than 7 years old

  5. Former OFW;   they will look for big salaries

  6. Those who focus on amount of salary and work days.

  7.   Process applicants promptly.  Do not keep them waiting in the office or interviews

        being forgotten.   Process job offers

  8.  Entertain those who:

     1. Come to our office

     2. Very interested because they follow up applications

2. Training:

   We have an MC for trainees and we enjoin HR and every one to observe this.  

   Punctuality and attendance are basic traits that must be developed. A trainee must

   complete 180 days of perfect attendance to be promoted.

  We admonished the CMO and hr to observe a one month on the job training focussing

  the admin plan (the job description) the reports needed.   There has to be test on

  output production, work planning/scheduling, and tests.  NOT DONE BY INCUMBENT

  HR.  The current HR brought down the HR practices to the gutter level and therefore let

   us raise the standard.

x-x-x-x-x-x-x-x-

MC for Trainees.  Let us red and observe:

Memorandum Circular No 2017 006
Date:   May 24, 2017

Subject:   Proper Conduct of Trainees during the probationary period:

Objectives:

1.  To have professional productive and performing employees  in the company

2.  To build a strong organization and bright future for every one.

3.  To build morale and discipline in the organization

Reality:

We have new recruits who have been improperly trained and have even created problems for the company.  They have not performed and even tried to shape the company and influence our employees to conform to whence they come from;

Pre employment:

1.  As much as possible we do not run after candidates who do not answer text messages or who do not report on the appointed time.

2.  After interview with the GM no further interview (final) unless the following have been completed)

      1.  Background investigation following the correct format;  A special attention must be made on previous employment especially conduct on the job.

      2.  Completion of requirement. (N.B) We allow the recruits to start employment

 and salaries paid only after submission of complete requirements.  HR has a checklist of requirements which must  be duly noted by an officer.

      3.  Health condition family situation.  We do not wish to hire new employees who have great financial burden due to health condition of husband or other member of the family who will affect the performance of the employee on the job.  If the physical condition is not fit to work,and there are pre existing condition:

                 1. The employment does not proceed

                 2. Or the condition must be corrected

                Therefore it is necessary  that all the pre employment requirements

                are  complete prior to training.

      4.  Is the female pregnant or about to get married.  Is he going to be unproductive soon when she has a baby.  As much as possible we avoid hiring employees who have infants and or children who are only 7 years or below (they get sick often)

    

Orientation:

1.  All employees whether officer or the staff must undergo orientation before being part of the plantilla.  For this the employee must be given certificate or training supported by signatures and proofs that all the subject matter were taken up

2  Those who are late or fails to attend any of the session shall be dropped from the rolls;  and also those who fail to produce the outputs. 

3.  Completion of requirements of the orientation:  projects reports, tests, and ppt.

4.   The format of orientation is AM theoretical and exams, PM practical:   On the job training

5.  The staff must be trained not to go home if the seniors are sweating it out to understand the meaning of hard work.

6.  Learning to do:    dapat matutong maging service oriented (oto san) clean offices clean tables buy food, and other minor tasks

7.  Panunumpa:   The trainee must be sworn in before her colleague in a ceremony before her colleagues

AT THE END OF THE ORIENTATION, the trainee must: or have changed his mindset:

      1.   Is positive about life and job

      2.  Is solution and action oriented;

      3.  Has a right attitude towards the company and his co worker;

      4.  Understands and embrace the company business (patay) its product,history and show signs of care and ownership.  

       5.  Has abandoned the undesirable  words and thoughts)

     

On the job training:

1.  Admin plan  Thorough briefing on the admin plan:   the responsibility  the tasks the steps and training materials

      1. The period of one month shall be intensive;  Both the trainees and the trainor must report the mastery of the trainee of the job.  Hr must conduct revalida.

2. ID. Trainees upon the completion of the training be issued an ID which the trainee must proudly wear

3.  Sun or globe cellphone #.   Within one week after being hired, the trainee must submit or register his CP # or globe for easy access.

4.  Wearing of business attire and or uniform   Informal clothes jeans, etc are not to be tolerated.  As much as possible, as soon as possible the office uniform which has been pending for the last 3 years must be finished

5.  Punctuality -  The office encourages promptness in all undertakings:  appointments and submissions of requirements and thus the coming earlier than the prescribed time (30 minutes before )is strongly encouraged  This is to pave way for AM talk and preparation:  cleaning the office etc, preparation of the stuff, etc so that every body becomes very productive.

6.  Attendance - To find out who are trustworthy and can be relied upon, trainees are encouraged to have 100% attendance during the probationary period.   The absences are frowned upon during the training period.

7.  Participation in company activities:

     1.  AM talk

     2.   Sales meeting

     2.  PE

     3.  Red alert day with or without over time pay.

8. Completion of required work during hours

    Employees are required to submit work schedules every week and report weekly their accomplishment.  The work can be programmed so as to avoid unevenness leading  to overtime    The approval of overtime  authorization is discouraged.   Officers are not allowed to go on overtime work.  

9. Communication

     Trainees are available for emergency and communication even on off days and anytime since our work involve the dead which can happen any time.  Thus they must answer their cell phones. and be available for call and consultation questions.

      However leave of absence can not be texted.   No such thing as emergency leave

10.  Off days. 

    There are schedule of off days and are to be observed accordingly.  Change of off days is not encouraged

11.   Love of learning

 Employees, especially trainees are encouraged to go on life long learning in accordance with University of Life concept and are thus expectedf:

      1.  To learn one new thing a day  -  from AM talk, from blogs, from fellow workers and from his colleagues   The employee must show a log book record book to show this is happening

      2.  Book reports -   The trainee during the R2 period must submit at least 3 book reports

         The book report, which is preferably hand written must contain 3 things:

          1.  A couple of new things learned from the book

          2.  Relation to what he all ready knows. This is a memory enhancement tool so that the learner can link together his learning for a better organization rather than having his learning at random.

         3.  Application -  What to do next.  Learning to do.  How can the trainee apply the new learning in his job, and personally.   We must be able to bring down learning from abstract to practical level.

           God is in the detail.  We must be trained on how to flesh out execute instructions and  directives.   Not return the same to the higher ups as just ideas.

12.  Being action oriented:  MAKING THINGS HAPPEN

      1.  Avoid alibis  AND EXCUSES

      2.  AVOID BLAMING OTHERS

      3.  FOCUS ON SOLUTIONS RATHER THAN THE PROBLEMS.

Find the cause and solve the problem.

      4.  Dont just submit paper or recommendation.   submit this with recommendation

      5.  At worse, do not be hindrance to a project or explain most of the time why a thing can not be done.  But rather how this can be done

13.  Being resourceful rather than being resource oriented

      Much of the company were the result of gut and gumption of the pioneers not because of more money and more people being poured into the project.

14.  Bawal ang di ko alam dinatnan ko yan bale 

       Ating alamin.  Iyan ang iyong tungkulin.  To grow and advance your knowledge about your job.   and be promoted.

      Always strive to know the things you do not know.   That the is the only way to be better and how to improve yourself as a person (SELF MASTERY)

-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x--x-x-x-x-x-x

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SETTING THE STANDARDS IN INTERMENT SERVICE

Innovation creates more wealth and more customers

  Jorge U. Saguinsin

  Be a BIDDA now

  RRURAC   (Read, Reflect, Understand, Realize Act, Check)

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SETTING THE STANDARDS IN INTERMENT SERVICE

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Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office