Weekly upgrade and improvement at Holy Gardens Greenhill Memorial Park December 31, 2012 vs January 6, 2013

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January 6, 2012

To:                    JORGE U. SAGUINSIN

Senior Managing Director

Thru:                 Honeylou Castillo  <thru ASR>

                        ACFC

Fr:                     Homer Orca

MT

Subject:           Weekly Upgrades on Improvements (December 31, 2012 to January 6, 2013)

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1.       Sales results closing vs. last week

THIS WEEK	LAST WEEK	IMPROVEMENTS
2 Body crypt 2 Lots 1 reservation Sales amount P138,664.52	2 Body crypt Sales Amount P 32,00.00	This week, we had sold 2 lot at need price and 2 body crypts. We have improved our sales this week compared to last week sales. < Body crypt does not count>
Inputs (Internal)
Prospecting – 130 Ask referrals from customers who were visiting from the site Prospecting during interment 50 prospect for the week Prospect thru e-mailing and texting them our pricelist	No. and methods We texted and called prospect for the week.	We have improved our work scheduling, all of the staff come to work early; We have regular AM Talk; giving their designated work schedule for the day. Nag-saturate kami sa Sentosa at Crescent Croll subdivision. Tenting at the entrance gate Giving leaflets, during internment. Leaf letting at Crossing
Setting sales appointment	No. and methods 1. tripping for this week; 10  2. 5 closed;	Doing the extra mile: Handling Umbrella for the prospect during tripping;
External (Agents)
Recruitment	No. and methods 1. Hiring of More Agent 2.Office sales agent

3. Customer Service

Security Guard	Instruct them to rove every hour at vault area, chapel area, and office area and Guard house.
Office	Put some decoration and air refresher.
Payments	Follow-up arrears clients and sending demand letter; text blast and call reminding their payments.
Documents	Enclosing proposal letter on their documents offering upgrading of their investment into our superior products.
Interments	Delivered complete package every interment.
Post interments	Posted by Ms. Lennie Baylon
Death anniversaries & birthdays:	Nag-provide ng tent at chairs para sa mga nag-rerequest.

2.       UniqCSEx

Office furniture	General cleaning of tables, chairs and cabinets. Compilation of documents and logbooks.
Toilets	We put air freshener both office and chapel`s toilet.

3.       Interment equipment – Nililinis ang mga internment equipment pag-katapos ng internment

4.       Interment procedures – Actual locating of lot for interment<bakit di ba ito ginagawa dati?>; Monitoring of interment set-up before the actual interment; checking of interment equipment and materials

5.       Landscaping – Pagtatanim ng massing red crypper sa island. pagtanggal ng mga ligaw na damo at pagcultivate sa mga landscaping tabi ng mga road.

Vertical Gardens	Nakapag-pagawa na patungan ng mga halaman sa nursery. (bakit may patungan?>
Lawn and garden maintenance	Collecting of dried flowers and plastics in lawn area ;  (ano gagawin sa mga kinolekta?>

<Mabuti naman at may maraming improvements.  Iyong na post sa blog, naayos na ba? Thanks. JUS  1/7/2013