Week 2: HGGMP Weekly upgrade on Improvement report

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Weekly Upgrade

HGGMP

Weekly Upgrade for January 6 to January 12, 2013 vs. December 30-January 5

1.       Sales results closing vs. last week

THIS WEEK	LAST WEEK	IMPROVEMENTS
Units : 3 Lots Sales Amount: 167,334.08	Units:1 Reservation  1 Lot Sales amount P 59,664.52	Compare to last week result, this week we had sold 3lots for this week.
Inputs (Internal)
Prospecting ·         GE prospect-Ms. Daniella Torres ·  Text blast ·  Interment service prospecting ·  Referrals ·  Leafleting at Calamba Municipal office and in front of Jollibee crossing ·  Tenting every Saturday and Sunday with sound system, brochures, leaflets and folding fan. Nagbigay ng materials sa agent	Prospect: 25	Nagleafletting sa Calamba Municipal office. Positive and feedback ng suspects dahil sa back up ng mga agents natin na nagta-trabaho sa municipyo. Nagencourage ng customer na sa HGGMP kumuha ng lupa instead sa Holy Family o Rizal Memorial
Setting sales appointment 10 tripping	No. and methods 2 - tripped	Dinadala ang customer sa pinakamagandang lot area para maencourage na bumili ng lote
Hiring and screening of garden contractor		May 3 aplikante ng Garden Contractor. JO for approval
External (Agents)
Recruitment	No. and methods
Sales agent motivated 2 Sales Agents motivated by texting them day to day.	No. of calls and visit Text blast	Bumisita sa agent at nagdadala ng mga marketing material katulad ng brochure, leaflets at folding fan

2.       Customer service

Security Guard	Pinag 5S ang SG sa guardhouse
Office
Payments	Dahil sa dami ng complaint sa payment. (walang collector), gumagawa kami ng schedule ng collection para mag house to house. Mas effective at mas malaki ang collection kung may collector
Documents	Lahat ng dokumento na ipapadala sa 3ff katulad ng IA ay sinasalang mabuti upang maiwasang ma delay ang IF replenishment
Interments	Nilinis at nagbrush ng mga ginagamit sa interment
Post interments	Posting of Post interment report on blog
Death anniversaries & birthdays:

3.       UniqCSEx

Office furniture	Patuloy ang sorting at labeling ng files sa office
Car	Malakas at gumagana na ang aircon ng Adventure. Maganda ang kondisyon ng YJ
Toilets

4.       Interment equipment – Nagpalaba ng mg seat cover

5.       Interment procedures – Minomonitor ng MT ang interment service upang maging maayos at makita kung tama ang interment procedure

6.       Landscaping – Nagtanggal ng mga weeds sa entrance

Vertical Gardens	Pinalitan ang mga halaman sa ginagawang vertical garden
Herbal Gardens	Tinanggal at sinunog ang mga makahiya na ipinatanim sa nursery.
Lawn and garden maintenance	Tinaniman ng red cripper and paligid ng palma